For over 20 years Customtel has been servicing the Acute, Aged, and Disability Care Sector and the Small and Medium Business Sector in SA/NT with General and Critical Event Communication Systems that work for each and every client.
We are proud of our experienced team and the professionalism that they apply to each and every Customtel solution that we have delivered – from professional design and advice, through to expert installation, and ongoing excellent service / maintenance – when you deal with Customtel you can be assured that the solution we offer will be one that meets your expectations, delivers on our promises, and will be at a fair and reasonable cost.
The range of products that we can offer has grown over the years, as has our reputation, and we are delighted to represent products such as Hills Health Solutions (Merlon and Questek Acute, Aged, Disability communications applications) Alexys (Aged communications applications), Fortinet (Enterprise Grade WiFi and Network Security), Lancom (Enterprise Grade WiFi), Ericsson LG (Australia’s leading SMB Telephony). Because of our recognition in the marketplace we are in a position to supply other products specifically required for a tailored solution.
Talk to us today about your specific requirements – we are sure that we can develop a solution package that suits both your requirements and your budget.

Not all Nurse Call Systems have the same capabilities and features. Each have their own strengths and unique features. We are in a position to offer a range of Nurse Call Technologies and recommend the solution that best fits each client's individual requirements.

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Timely, accurate, targeted critical messaging is essential to operate an efficient acute, aged or disability care facility with quality outcomes.
Customtel can provide technology that best suits each clients needs, from basic broadcast critical messaging through to location and availability aware targeted workflow critical messaging and response.

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Keeping high care or memory support residents or clients within a safe, secure environment is often an essential element in operating a quality facility. We can offer a range of solutions to suit your requirements and meet this critical need.

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Keeping staff and workplaces safe is essential. We can offer a diverse range of solutions, ranging from fixed points messaging to multi-purpose handsets, right through to dedicated, specialised devices offering real time location functionality – critical for mobile employees.

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Depending upon your security profile and unique requirements, solutions may be a simple as a Video Door Access System or standalone video recording or access control application, through to fully integrated Video Monitoring and Recording systems and or Full site wide access control solutions.

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Keeping Patients, Residents and Clients engaged and informed is becoming a high priority for progressive service providers. We can recommend simple Electronic Noticeboard Solutions right through to fully integrated TV and Entertainment application.
We can offer a range of solutions to suit individual client requirements

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Our Projects

800+ Bed Hills Health Solutions Nursecall Installation and Commissioning

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Installation of Nursecall and access solution during construction of a new "TBA" facility at "TBA"

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Aging headend was upgraded to a Questek headend, but keeping the original functional call points in place. This allowed advanced reporting and easier expansion.

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Fully functional Demo Suite of all Customtel solutions and integration possibilities

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