Some of our solutions
Not all Nurse Call Systems have the same capabilities and features. Each have their own strengths and unique features. We are in a position to offer a range of Nurse Call Technologies and recommend the solution that best fits each client's individual requirements.
Intelligent Room solutions add discreet devices to a room to measure a range of activity or events and send alerts to carers when any pre-set rules are breached, and/or automate a building management response (light, temperature, door access etc). Generally, these solutions are tailorable to each patient, resident, client. We’ve been providing intelligent room solutions for over 15 years. We can tailor a solution for you…
Timely, accurate, targeted critical messaging is essential to operate an efficient acute, aged or disability care facility with quality outcomes.
Customtel can provide technology that best suits each clients needs, from basic broadcast critical messaging through to location and availability aware targeted workflow critical messaging and response.
We can offer a Product Lifetime Solution designed to meet your specific requirements and be offered through outright purchase or through a Lifecycle Finance option (subject to meeting credit requirements by our specialised financier). At the end of the agreement, you can retain possession of the solution or take the opportunity to upgrade to latest technology. Our Lifecycle Solution is flexible enough to cater for system upgrades and expansions as time and client requirements progress. Our Lifecycle Solution complements our product offering – fully supported and maintained solutions that meet the client’s individual requirements at a fixed monthly charge.
Customtel have created a Security and Safety Bundle that will allow your facility to have Peace of Mind in regards to Security and Safety.
Your Nurse Call system is critical for patient comfort and safety and we have identified a gap in customer support that can be aided with expanding on our Remote Access capabilities. Generally we recommend basic remote access, and we provide all software and configuration at no charge as this allows the fastest response to service requests or fault rectification.
Keeping high care or memory support residents or clients within a safe, secure environment is often an essential element in operating a quality facility. We can offer a range of solutions to suit your requirements and meet this critical need.
Keeping staff and workplaces safe is essential. We can offer a diverse range of solutions, ranging from fixed points messaging to multi-purpose handsets, right through to dedicated, specialised devices offering real time location functionality – critical for mobile employees.
Depending upon your security profile and unique requirements, solutions may be a simple as a Video Door Access System or standalone video recording or access control application, through to fully integrated Video Monitoring and Recording systems and or Full site wide access control solutions.
Keeping Patients, Residents and Clients engaged and informed is becoming a high priority for progressive service providers. We can recommend simple Electronic Noticeboard Solutions right through to fully integrated TV and Entertainment application.
We can offer a range of solutions to suit individual client requirements
Fixed and wireless data networks are widely prevalent in all areas of business including health and aged care. Reliability of your network is extremely important. We understand the critical nature of this infrastructure, and have expertise in the deployment of both wired and wireless IP networks. We can recommend a range of WiFi Network Solutions and Network Security Solutions to suit individual client requirements.
Working with our customers, we have developed a comprehensive package of tailored care accessories for Critical Health and Aged Care. Our products are designed to work with most commonly used Nurse Call Systems. We always carry stock – so you don’t need to. We can tailor our products to suit your specific requirements.
Whether you require a complete upgrade or an expansion to your existing system, Customtel can recommend a solution. Where you have multi-site, merged telephony requirements, we have the experience to deliver an integrated solution at an affordable price.
Confused about what NBN means to your current telephony solution? We can give you the lowdown on what's required.
Fully functional Demo Suite of all Customtel solutions and integration possibilities